We offer digital content such as e-books, templates, and AI tools. Due to the nature of digital products, we generally do not offer refunds once a product is downloaded or accessed.
Exceptions:
- You may request a refund if:
- You never received the product
- There was a technical error on our side
- Duplicate payment was made
To request a refund, email us at botnixAI.tech@gmail.com within 7 days of purchase.
Please include:
- Your name
- Date of purchase
- Email used at checkout
- Reason for the refund request
We reserve the right to deny refund requests that do not meet our policy.
